Shipping policy

Effective Date: 12/23/25

At Bayside Cigars, we are committed to providing our customers with a seamless shopping experience. Our shipping policy outlines how we handle the delivery of your favorite cigars and accessories.

Shipping Methods and Rates:

1. Shipping Methods:  
   We offer a variety of shipping options to meet your needs, including standard, expedited, and overnight shipping. The available options will be presented at checkout.

2. Shipping Rates:  
   Shipping rates are calculated based on the weight of your order, the shipping method selected, and your shipping address. For orders over $150, we offer free standard shipping.

Processing Time:

- All orders are typically processed within [insert number of business days] business days. Please note that processing times may vary during peak seasons or promotional events.
- Orders are shipped from our warehouse located in [insert location], and you will receive a confirmation email with tracking information once your order has shipped.

Delivery Times:

- Delivery times vary based on the shipping method selected and the destination. Standard shipping typically takes 5 business days, while expedited and overnight options are available for faster delivery.
- Please keep in mind that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays.

Shipping Restrictions:

- Due to legal regulations, we can only ship cigars and tobacco products to customers aged 21 and older. You may be required to provide proof of age upon delivery.
- We currently ship to the contiguous United States. Unfortunately, we do not ship to Alaska, Hawaii, or internationally at this time.

Order Tracking:

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or through the carrier’s tracking portal.

Damaged or Lost Shipments:

If your order is damaged upon arrival or if you believe it has been lost in transit, please contact our customer service team at [insert contact information] within [insert number of days] days of receiving your order. We will work with you to resolve the issue promptly.

Customer Service:

For any questions or concerns regarding your order or our shipping policy, please don’t hesitate to reach out to our customer service team at info@baysidecigars.com. We’re here to help!

Thank you for choosing Bayside Cigars. We appreciate your business and look forward to serving you again!